LSU Athletics tickets will be distributed through mobile delivery and accessed by ticketholders through digital wallets on smartphones. The move to mobile ticketing allows for faster delivery of tickets to fans, contactless transactions at gates and more flexibility for ticketholders.
Available on these mobile platforms
How to Transfer From Mobile:
How to Transfer From Desktop:
When transferring from your computer, the recipient has 24 hours to claim the tickets and accept the forward invitation. Once the tickets are accepted, rejected, or go unclaimed you will receive an e-mail. When the tickets are accepted by the recipient, the season ticket holder should destroy the original tickets as their barcode has been deactivated and the tickets are no longer valid.
Important Notes: When forwarding tickets from your computer, tickets cannot be forwarded again.
How to Accept Transfer From Mobile:
How to Transfer From Desktop:
If you select Will Call, your tickets will be available for pick up at the Ticket Office either during regular business hours (Monday-Friday, 8 a.m.-5 p.m.) or prior to the game on game day.
What is changing?
- All 2020 football tickets distributed via mobile delivery
- No physical season ticket books or paper tickets
- No Print-at-Home tickets
- Access to enhanced My Account 2.0 to manage tickets
Why are we moving to mobile ticketing?
- Ticket delivery process is much faster for mobile tickets than physical paper tickets
- Event dates and time changes reflected immediately on mobile tickets
- Ease of use
- Easily access, transfer, and resell tickets all from your smartphone
- Never forget tickets at home again
- Helps to protect tickets; prevents lost, stolen, or counterfeit ticket
- Ability to receive, share, and use tickets in a contactless manner
How do I access my mobile tickets?
There are 2 options to access tickets: via My Account 2.0 and via a link in an email.
My Account 2.0: Use your smartphone to log in to your season ticket account at LSUsports.net/myaccount. Your tickets will be listed under My Tickets. Tap each one and add them to Google Pay or Apple Wallet.
Email: An email will be sent that will contain a link to access the tickets. Open the email on your smartphone and tap the link to access the tickets and add them to Google Pay or Apple Wallet.
With either option, your tickets will stay with you on your smartphone. Simply open your digital wallet prior to approaching the gate and then the tickets will be scanned directly from your smartphone at the gate.
What is My Account 2.0?
My Account 2.0 is the enhanced online mobile ticket account manager at LSUtix.net which can also be accessed at LSUsports.net/myaccount. This upgrade will enhance the user experience and provide a more intuitive self-service feature. Season ticket holders will be able to use their smartphone to view upcoming events, download tickets to their digital wallet, transfer tickets to multiple recipients via text message, and post tickets for resale on StubHub.
Can I use mobile tickets if I do not have smartphone?
A smartphone is required to use mobile tickets. If you do not own a smartphone, but someone you are attending the game with does, you can use that person’s smartphone to access your tickets to enter the stadium. If you do not own a smartphone, nor does anyone in your party, please contact the LSU Ticket Sales and Services team at (225) 578-0100 to discuss alternative options.
Can mobile tickets be downloaded onto a desktop computer or printed out on paper?
No, mobile tickets printed on paper cannot be scanned and therefore will not be accepted at the gate. Mobile tickets on a smartphone are the only acceptable tickets at the gate.
When will tickets be available on My Account 2.0?
Tickets will not be viewable on your account until closer to the start of the football season. A formal announcement will be sent to season ticket holders with the exact date and time their tickets will be available online.
When will mobile tickets be emailed?
Tickets will be emailed out closer to the start of the football season. A formal announcement will be sent to season ticket holders with the exact date and time their tickets will be available.
What if I lose or delete my ticket delivery email?
Use your smartphone to log in to your season ticket account at LSUsports.net/myaccount. Once logged in, you will find all of your active tickets for the season listed under “My Tickets”.
What if my guest(s) and I are arriving at different times?
If arriving separately, you can transfer a ticket to each member of your party. This will allow you and your guests to arrive at your own convenience. Via My Account 2.0, select the tickets you wish to transfer and enter their cell phone number. They will receive a text message instructing them to accept the tickets. They will need to log into their LSU account or simply create an account for new customers to accept their tickets. Once your guest(s) have accepted the transfer, they will be able to add the ticket to their phone.
Can I have multiple tickets on the same device?
Yes. You can view all of your tickets by swiping left or right on your smartphone’s digital wallet. We highly encourage that you transfer a ticket to each member of your party to allow for the easiest entry and access throughout the venue.
What if I have connectivity issues on game day?
Before arriving at the game, download your tickets to Apple Wallet or Google Pay. Once the tickets are downloaded, connectivity or Wi-Fi is not required to access your tickets. The Ticket Office is working on a plan to assist fans on game day. Updates will be made to this page, so please check back for more information.
What if I lose my smartphone or my battery dies on gameday?
Fans are encouraged to make sure their phones are fully charged before arriving to campus. LSU Athletics is working on a plan to assist fans on game day in the event that their phone battery dies. Updates will be made to this page, so please check back for more information.
How will parking work?
A formal announcement regarding parking passes will be made closer to the start of football season. Season ticket holders will be emailed with more information at that time.
What if I have additional questions about mobile ticketing?
Please contact our Ticket Sales and Service team at (225) 578-0100 or email us at email@example.com.