A Letter From Joe Alleva
Dear Tiger Fan,
Over 100,000 of you were in Tiger Stadium for the start of last Saturday’s season opener versus McNeese State, and the atmosphere throughout the campus was electric due to your tremendous support of the Tigers. On behalf of everyone associated with our football program, thank you for demonstrating again why you are the best fans in the nation.
Unfortunately, as you know, we had to cancel Saturday’s game due to the dangerous lightning strikes that persisted in the vicinity of the stadium for several hours, creating unsafe conditions for the players and fans of both teams. After careful consideration and in consultation with our team doctors and trainers, it was determined that attempting to play the game into the morning hours was not in the best interest of our student-athletes. With their safety being our primary obligation, the decision to cancel the game was our best course of action.
This, of course, is an extremely rare occurrence. The last time LSU had to cancel a game was nearly 100 years ago, when World War I forced university officials to call off the entire 1918 season. Since this is a nearly unprecedented situation, we have had to thoroughly explore our options in addressing the matter of ticket refunds.
We now have a plan in place that fairly reimburses those of you who purchased tickets through the LSU Athletic Ticket Office. The plan is outlined below:
All fans who purchased a ticket for the LSU-McNeese State football game through the LSU Athletic Ticket Office will receive a full refund of the single-game ticket price.
The refund will apply to:
a. All LSU football season ticket-holders, including student season-ticket holders
b. All ticket-holders who purchased a single-game ticket, a group ticket, or a ticket as part of a package through the LSU Athletic Ticket Office, LSUtix.net or the LSU Ticket Marketplace site
The prices for the game, depending upon seat location, were $35 and $25 for season ticket holders and $11 and $4 for LSU students. Prices varied for tickets purchased at the single game, group and package rates.
Fans who purchased tickets using a credit card will have the refund issued to the credit card account by September 30. Fans who purchased by any other payments will receive a refund check in the mail by October 15 with the exception of individual game cash purchasers, who will have until 5 p.m. on September 30 to contact the ticket office about refund information. The ticket office phone number is (225) 578-2184.
Fans who purchased tickets from McNeese Athletics will need to contact the McNeese Athletics Department directly for details.
Finally, fans who purchased tickets through non-authorized third parties will need to contact those sources for questions about refunds.
We believe that issuing the refund is quite simply the right thing to do in this case, and we thank all of you for your patience as we administer this process.
I’m looking forward to seeing many of you this weekend in Starkville, and of course, back home in Tiger Stadium on September 19 for the Auburn game.
As always, we welcome your comments at firstname.lastname@example.org. Unfortunately we cannot answer every e-mail we receive, but please be assured they are all read.
Vice Chancellor and Director of Athletics